Last Updated: July 2026

Welcome to Grihoshoili. Your privacy is important to us, and we are committed to protecting your personal information while providing you with a safe and reliable online shopping experience.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or use our services.

By using Grihoshoili.bd, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full name

• Mobile phone number

• Email address

• Delivery address

• Billing information

• Order details

• Payment-related information (such as transaction references)

Website Usage Information

We may collect information about how you use our website, including:

• IP address

• Browser type

• Device information

• Pages visited

• Products viewed

• Website activity and preferences

This information helps us improve our website and provide a better shopping experience.

How We Use Your Information

We use your information for the following purposes:

• Process and deliver your orders

• Confirm and communicate about your purchases

• Provide customer support

• Improve our products and services

• Personalize your shopping experience

• Send important updates about your orders

• Share promotional offers (only when you choose to receive them)

• Prevent fraudulent activities and maintain website security

Order and Delivery Information

To successfully deliver your orders, we may share necessary information with trusted delivery partners, including:

• Customer name

• Phone number

• Delivery address

• Order details

We only share the information required to complete your delivery service.

Payment Information

Payments may be processed through secure third-party payment providers, including mobile financial services and payment gateways available in Bangladesh.

Grihoshoili does not store your complete debit card, credit card, or mobile banking PIN information.

Customers should never share sensitive payment information such as passwords or PINs with anyone claiming to represent Grihoshoili.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences

• Understand website usage

• Improve website performance

• Provide relevant content and offers

You can disable cookies through your browser settings, but some website features may not work properly.

Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share information only when necessary with:

• Delivery and logistics partners

• Payment service providers

• Website hosting and technical service providers

• Legal authorities when required by applicable laws of Bangladesh

Data Security

We take reasonable steps to protect your personal information from:

• Unauthorized access

• Loss

• Misuse

• Alteration

• Disclosure

However, no online platform can guarantee complete security. We continuously work to improve our security practices.

Marketing Communication

With your permission, we may send:

• New product updates

• Special offers

• Discounts

• Home decoration tips

You can unsubscribe from promotional messages at any time by contacting us or using the available unsubscribe option.

Your Rights

As a customer, you may request to:

• Access your personal information

• Update incorrect information

• Request deletion of your account information (where applicable)

• Stop receiving promotional communications

To make a request, please contact our support team.

Children’s Privacy

Grihoshoili does not knowingly collect personal information from children under the age of 18 without proper consent from parents or legal guardians.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

We encourage customers to review the privacy policies of those websites before sharing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates will be posted on this page with the revised date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

Grihoshoili
Website: https://grihoshoili.bd/
Email: sales@grihoshoili.bd

We appreciate your trust and are committed to protecting your privacy while providing a better home shopping experience in Bangladesh.